Shipping policy
Order processing: Please allow up to 3 days to process your order. Expect an email within 3 days to let you know your order is on the way!
Flat rate shipping: Orders are generally shipped within 3 to 5 days using a local shipping provider and shipping cost is calculated at the checkout.
Refunds & Returns Policy
We want you to be completely satisfied with your purchase. If something isn’t quite right, we’re here to help.
Return Window
We accept return requests up to 30 days after delivery of your order.
If 30 days have passed since your item was delivered, unfortunately we cannot offer a return request.
How to Start a Return
To initiate a return, please contact us at support@limmys.com and provide:
We want you to be completely satisfied with your purchase. If something isn’t quite right, we’re here to help.
Return Window
We accept return requests up to 30 days after delivery of your order.
If 30 days have passed since your item was delivered, unfortunately we cannot offer a return request.
How to Start a Return
To initiate a return, please contact us at support@limmys.com and provide:
- Your order number
- The item(s) you wish to return
Once your return request is approved, we’ll send you detailed instructions on how and where to send your package.
Return Shipping
Return Shipping
- Customers are responsible for the cost of return shipping.
- You are free to choose your preferred carrier to return the item(s).
Condition of Returns
To be eligible for a refund, items must be returned:
To be eligible for a refund, items must be returned:
- In the same condition as you received them — unworn or unused, with tags attached, and in the original packaging.
We reserve the right to refuse returns that do not meet these conditions.
Refunds
Once we receive and inspect your return, we’ll process your refund for the value of the returned item(s) to your original payment method.
You’ll receive a confirmation once your refund has been issued.
Important
Refunds
Once we receive and inspect your return, we’ll process your refund for the value of the returned item(s) to your original payment method.
You’ll receive a confirmation once your refund has been issued.
Important
- Items sent back to us without first requesting a return will not be accepted.
- Please make sure to contact us before sending anything back.
For any further queries around the refunds and returns process you can contact us at any time via support@limmys.com
Damages and Issues
In the event that your order arrives damaged in any way, please email us as soon as possible at support@limmys.com with your order number and a photo of the item’s condition.